We often get asked the same questions, so we added this page to help our customers answer some of the most frequently asked questions. If you can’t find the answer to your question here, please send us a shout on our Contact Us page.
We continuously work on custom projects with our clients. Sometimes, we can modify an off-the-shelf safety guard to suit your application. Please write or call us by clicking here. We will be more than happy to help you.
On the website, we accept Visa, MasterCard, and American Express credit cards as payment options. Please contact us if you want to send us a cheque or set up a direct deposit.
If the order is placed early, we will ship it the same day. If we receive an order after the shipping truck has passed, we will ship it the next business day. Shipping times vary depending on where you are located.
Shipping issues happen, but we have specialists who can fix anything shipping-related. Please call us and press zero, and ask for our logistics department.
We ship to the USA, Canada, Europe, and elsewhere globally, including Antarctica. We have even sent our products to military ships at sea.
Most items ship from our warehouse, which is located in Mirabel, Quebec.
Most of our interlocked safety guards operate at a maximum of 1.5A @ 240VAC. Motor currents must not go through these switches.