We often get asked the same questions over and over.  So we jumped on the bandwagon and made a FAQ page just like every other website out there.  If you can’t find the answer to your question here, please send us a shout on our contact us page.

General Questions

None of the products on the website will fit my application.  What can I do?

We continuously work on custom projects with our clients.  Sometimes we can even modify an off-the-shelf safety guard so that it works for your application.  Write or call us by clicking here.  We will be more than happy to help you.

I can’t get your website to work 🙁

We would love to hear what your problem is.  Our goal is to make a problem-free website, but it is new, and some bugs might be lurking in the shadows.  Please use our contact form to contact us.

Billing

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, and Discover credit cards.  You may also send us a cheque or Direct Deposits.  If you wish to set up another form of payment, please contact us to make arrangments.

Shipping

How long will it take to get my stuff?

We will ship the same day if the order is placed early in the day.  If we get an order after the shipping truck has already passed by, we will ship it the next business day.  Shipping times vary depending on where you are located.

Where do you ship?

We ship to the USA, Canada, and everywhere else, in the world including Antarctica.  We have even sent our products to a ship at sea.

Any problems with your shipment?

Please call us – shipping issues happen, but we have a wizard that can fix anything shipping related. Her name is Sylvie.

Technical

What is the maximum voltage and amperage rating of your safety interlock switches?

Most of our interlocked safety guards operate at a maximum of 1.5A @ 240VAC.  Motor currents must not go through these switches.