We often get asked the same questions, so we added this page to help our customers answer some of the most frequently asked questions. If you can’t find the answer to your question here, please send us a shout on our Contact Us page.

None of the products on the website will fit my application.  What can I do?

We continuously work on custom projects with our clients. Sometimes, we can modify an off-the-shelf safety guard to suit your application. Please write or call us by clicking here. We will be more than happy to help you.

What forms of payment do you accept?

On the website, we accept Visa, MasterCard, and American Express credit cards as payment options. Please contact us if you want to send us a cheque or set up a direct deposit.

How long will it take to get my stuff?

If the order is placed early, we will ship it the same day. If we receive an order after the shipping truck has passed, we will ship it the next business day. Shipping times vary depending on where you are located.

I have a problem with my shipment. Who can I contact?

Shipping issues happen, but we have specialists who can fix anything shipping-related. Please call us and press zero, and ask for our logistics department.

Where do you ship?

We ship to the USA, Canada, Europe, and elsewhere globally, including Antarctica. We have even sent our products to military ships at sea.

Where do you ship from?

Most items ship from our warehouse, which is located in Mirabel, Quebec.

What is the maximum voltage and amperage rating of your safety interlock switches?

Most of our interlocked safety guards operate at a maximum of 1.5A @ 240VAC. Motor currents must not go through these switches.